Frequently Asked Questions
Buying Tickets
- Who are Prior Booking?
- Who sells the tickets?
- Who do I pay?
- How can I pay for a ticket?
- Where does the money go?
- Do I pay a booking fee?
- Is my transaction safe?
- How do I get my ticket?
- Can I cancel my ticket booking?
- What happens if event details are changed?
- What happens if the event is cancelled?
- What happens if I have a dispute with an Event Organiser?
- Can I contact the event organiser directly?
- What does Prior Booking do with my information?
- What should I take to the event?
- Why do I need an account?
- How do I set up an account?
Selling Tickets
- Who are Prior Booking?
- What does Prior Booking do with my information?
- Why do I need an account?
- How do I set up an account?
- Can I set up and promote a free event?
- How can my customers pay for a ticket to my event?
- What type of event can I sell tickets for?
- Who pays the credit card transaction fees?
- Do I need my own credt card facility?
- How do I promote ticket sales on my website and social media pages?
- How do I check my ticket sales?
- What are the charges?
- When do I get paid?
- Can I cancel an event?
- Can I refund a ticket?
- How do I check in customers to my event?
- How do I make sure that a ticket is not presented twice?
- Can I sell tickets to a multi-day event?
- Can I sell different priced tickets and concessions?
- Is there a mimimum ticket price?
- Who are Stripe?
Partners
- What is a Prior Booking partner?
- How do I become a Prior Booking partner?
- How do I earn money from Prior Booking?
- How do I get paid?
- Can I claim an event organiser who is already using prior booking?
- How do I sign up event organisers?
- Is there a time limit for claming ticket commissions from an event organiser?
- Is there a limit to how many event organisers I can sign up?
- Who are Stripe?
